Privacy Policy

Who we are

Our website address is: http://fitzysfish.co.uk. Our brand is Fitzy’s Fish & Chips residing at:
Dee Catering Ltd.
Unit 98
Argyle Business Park
Birkenhead
Wirral, Merseyside

What personal data we collect and why we collect it

We collect information from contact forms, cookies & analytics.
We do not take payments through our websites and so, no transactional data is recorded.

Contact forms

When you submit a general enquiry or for event hire, we retain the basic information that you supply through the website contact form. This includes your name, company name, email address, phone number & a short message (if you provide one). We keep contact form submissions for customer service purposes but, we do not use the information submitted through them for marketing purposes. We keep this data for 30 days before deletion.

Cookies

Cookies are small text files stored by a browser ( such as, Google Chrome, Internet Explorer) on your phone or computer. These cookies allow websites to store preferences. This allows the website to remember you and respond accordingly.
If you leave a comment on our site you may opt-in by saving your name, email address and website in cookies. These are for your convenience so that you do not have to enter your details again when you leave a subsequent comment. These cookies last for 12 months.

Embedded content

Articles on this site can also include embedded content (e.g.,articles, images, videos, etc.). Embedded content from additional websites behaves in the same way as if the visitor has viewed the other website.
These other websites may collect data about you, they may also use cookies, embed extra third-party tracking, and observe your interaction with that embedded content, including monitoring your interaction with any embedded content if you have an active account and are logged in to that particular website.

Analytics

Our website uses a WordPress plugin called ‘Google Analytics’ which collects information about how our visitors use our site. This anonymous data helps us improve our website & create a better user experience for our website visitors.
Google Analytics uses cookies to collect basic data that includes the following: IP address, browser type, operating system & country.

The cookies used by our website are:

_utma, which lasts two years
_utmb, which lasts 30 minutes
_utmc, which expires when you close your browser
_utmz, which lasts six months
_ga which lasts two years

More information can be found on the official Google Analytics page.

Who we share your data with

We do not share any of our customers data with any other parties or individuals or businesses.

How long we retain your data

Contact form entries are kept for 30 days and analytics records are kept for 12 months.
We keep customer purchase records for 6 years from the end of our last company financial year they relate to, or longer if: they contain a transaction that covers two or more of our company’s accounting periods.
What rights you have over your data
If you have left comments on our site, you can rask to receive an exported file of the data we currently hold about you, including any data you have given to us. You can also ask that we remove any personal data we keep about you. This does not include any data we are required to keep for security, administrative, or legal purposes.